Provides multi-unit operational leadership, performance management, service delivery oversight, and strategic coordination across business units.

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• Oversee operational performance across multiple business units.
• Drive service quality, efficiency, and profitability.
• Coordinate managers and ensure alignment with business goals.
• Monitor KPIs, budgets, and operational reporting.
• Lead process improvement and organizational development initiatives.

• Bachelor’s degree in business, hospitality, operations, or related field.
• Strong multi-site or multi-unit management experience.
• Leadership, financial oversight, and stakeholder management capability.