Hands-on product + operations specialist who owns payments, integrations, transaction monitoring and onboarding flows. You will bridge product, engineering and compliance to deliver secure, reliable fintech services that scale.
 

KPIs / success measures

• Integration time-to-production and go-live success rate.

• Transaction reconciliation accuracy and time-to-settlement.

• Incident MTTR for payment failures.

• Onboarding conversion and onboarding SLA adherence.

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• Lead partner integrations with payment gateways, banks, KYC/identity providers and other third-party APIs.

• Design and operate webhook, reconciliation and settlement flows; ensure end-to-end transaction integrity.

• Own transaction monitoring, incident triage and remediation; define SLOs/SLA targets.

• Work with product and engineering to translate business requirements into production-ready specifications and runbooks.

• Collaborate with compliance to embed KYC/AML controls and support audits.

• Produce operational documentation, runbooks and training for operations teams.

• Analyse transaction and adoption metrics; recommend product and process improvements.

• Support go-to-market partner onboarding and post-launch stabilization.

• BSc / HND in Finance, Computer Science, Economics, or related field.

• 3–6 years experience in fintech, payments, wallets, or financial operations with demonstrated ownership of integrations or reconciliation.

• Practical experience with REST APIs/webhooks, payment gateways/PSPs, and reconciliation logic.

• Strong stakeholder skills — comfortable working on-site with engineering and compliance teams.

• Basic SQL or data-analysis skills to interpret transaction reports.

• Excellent written communication and documentation ability.