Location: Oniru, Lagos
Salary: ₦101,000
Employment Type: Full-Time

Job Summary:
We are seeking a customer-focused Contact Centre Agent to manage customer interactions, resolve inquiries, and deliver excellent service across all communication channels.

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• Handle inbound and outbound customer calls
• Provide accurate information on products and services
• Resolve complaints and escalate when necessary
• Maintain proper records of customer interactions
• Follow up to ensure customer satisfaction
• Meet assigned service and performance targets

• BSc (Minimum of 2:2)
• Maximum age: 26 years
• Strong communication and interpersonal skills
• Good problem-solving ability
• Ability to work in a fast-paced environment
• Basic computer proficiency